Accessibility

Important legal information.

SPANL complies with the requirements under the Accessibility for Ontarians with Disabilities Act (Integrated Accessibility Standards).

STATEMENT OF COMMITMENT

SPANL is committed to:

providing clients with disabilities the same opportunity to access our products and services as clients without disabilities – wherever they reside in Canada
enabling clients with disabilities to benefit from the same services, in the same place, and in an equitable way as other clients
providing a professional environment that promotes barrier-free access for all clients as required by applicable legislation
providing employees and job applicants with reasonable accommodation
providing information in ways that are accessible to people with disabilities, and
meeting these commitments in a timely manner

TRAINING

SPANL will provide training to employees and contract workers on the requirements of the for Ontarians with Disabilities Accessibility Act (Integrated Accessibility Standards) and on the requirements of the Ontario Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees and contract workers.

INFORMATION AND COMMUNICATIONS

SPANL is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

ACCESSIBLE FORMATS AND COMMUNICATION SUPPORT

SPANL will take the following steps to provide or arrange for the provision of accessible formats and communication supports, upon request, for persons with disabilities:

We will provide such accessible formats and communication in a timely manner that takes into account the person’s accessibility needs due to disability.
We will provide such accessible formats and communication at a cost that is no more than the regular cost charged to other persons.
We will consult with the person making the request to determine the suitability of an accessible format or communication support.

ACCESSIBLE WEBSITES AND WEB FORMATS

SPANL has taken the following steps to make all internet websites and web content conform with WCAG 2.0, Level AA, to meet accessibility requirements under the Accessibility for Ontarians with Disabilities Act (Integrated Accessibility Standards):

All SPANL internet web sites and web content on those sites conform with WCAG 2.0 Level AA.

We will ensure that all employees and contract workers involved in the development or testing of our internet web sites and web content are aware of and have access to developer or testing guidelines (as applicable) and best practices for meeting this requirement.